Professional Support & Training

GeoCat is a committed and responsible software company. We offer professional support & training on all our services, software and solutions. If you experience questions or troubles using GeoCat software, be assured our Technical Support Team is there for you and will assist you to resolve your issues quickly. We take care of you! We offer professional support contracts and training on:

GeoCat Care for GeoNetwork

By subscribing to GeoCat Support Services, organizations using GeoNetwork opensource benefit from the knowledge of GeoCat’s technical experts, who are directly involved in the development of GeoNetwork opensource. These services are designed to bring effectiveness, security, and peace of mind to subscribers.

Support will be provided in English and is limited to installation, operation, system configuration, standard GUI customization (Banner and CSS changes), performance issues related to system configuration or critical bugs in the GeoNetwork opensource software. Core Service Hours provide additional dedicated software development time.

GeoCat offers three Support Levels: Basic, Professional and Platform.

If you are interested in a support contract, please

Contact us

GeoCat Care for Bridge

With the purchase of any Bridge license three months of GeoCat Care for Bridge is included. We offer you this because we want to give you a good start with GeoCat Bridge. GeoCat Care for Bridge offers continuing support and maintenance. There is no need to budget for major Bridge software releases because they are included.

GeoCat Care for Bridge provides a total solution ensuring you are always up and running and have the most current release. GeoCat Care for Bridge should be renewed yearly. You can contact us as often as necessary by Phone or through our Support form. Upon purchasing GeoCat Bridge we offer you a one or two year GeoCat Care for Bridge contract so you can continuously count on our support and you will receive the latest updates directly.

GeoCat Care for Bridge for your license can be purchased within three months from the day of purchase of GeoCat Bridge.

Order Care for Bridge

GeoCat Bridge Basic Support

When you don’t have a GeoCat Care for Bridge contract we will always provide you our Bridge basic support. Basic support provides users with minor updates free of charge and will always be available until the major version reaches end-of-live. This is generally 2 years after a new mayor release has become available. Please visit the Frequently Asked Questions to help you resolve common issues or contact us at

support@geocat.net


Support for the OpenGeo Suite

GeoCat provides implementations and support contracts for the OpenGeo Suite in close partnership with Boundless.

If you are interested in support for the OpenGeo Suite, please

Contact us

Training

GeoCat provides training on GeoNetwork, GeoCat Bridge and related opensource geospatial technologies like GeoServer, MapServer, GeoNode, PostGIS and OpenLayers. Training is provided at your favourite location around the globe or at our office in Bennekom, The Netherlands. The office is connected to the national airport by train. Several options for accomodation are available.

Once in a while individuals can join at a course. Feel free to contact us on the options available. We also recommend you to visit one of the OSGeo events where we frequently offer workshops and presentations for free.

If you are interested in training options, please Contact us.